Harta33 Privacy Policy — How We Protect Your Data
This page clearly explains how harta33 collects, uses, stores and protects the personal information of Malaysian users. Your privacy is our priority.
Last Updated: 2026
Information We Collect from Users
Harta33 collects several categories of information when you register and use the platform. This data collection is carried out transparently and solely for the purposes stated in this policy.
Your full name, email address, phone number, date of birth, and login details provided during registration.
Device type, operating system, browser used, IP address and session data to ensure secure access.
Records of deposit and withdrawal transactions in Malaysian Ringgit (RM), including payment methods used such as FPX or e-wallets.
Records of gaming activity, betting history, login frequency, and platform preferences for service improvement purposes.
How Your Information Is Used
All information collected by harta33 is used exclusively for platform operations and improving the user experience. We do not use your data for purposes unrelated to the services you use.
- Account management: To securely process registration, identity verification, login and user account management.
- Transaction Processing: To process MYR deposits and withdrawals, and to maintain accurate, auditable financial records.
- Service improvement: To understand platform usage patterns, identify technical issues and improve the overall user experience.
- Platform communications: To send important account-related information, security updates, terms changes or customer support responses.
- Legal compliance: To meet compliance requirements related to identity verification, fraud prevention, and applicable legal responsibilities.
- Platform security: To detect and prevent suspicious activity, including unauthorised access and fraudulent account attempts.
Use of Cookies and Tracking Technologies
The harta33 platform uses cookies and similar tracking technologies to enhance site functionality and security. Cookies are small text files stored on your device when you visit our platform.
Types of Cookies Used
- Session Cookies: Used to maintain your login status during an active session and ensure secure navigation within the platform.
- Optional Cookies: Saves your preferred language, display and interface settings so you don't have to reconfigure them each time.
- Analytics cookies: Helps us understand how users interact with the platform for technical improvement and user experience purposes.
You can control or delete cookies through your browser settings at any time. However, disabling certain cookies may affect platform functionality, such as automatic login or saved preferences.
Data Storage, Security and Information Sharing
Storage and Retention Period
User information is stored on servers protected by appropriate security measures. Data for active accounts is retained as long as the account remains active. After account closure, certain records may be kept for the duration required by legal or compliance obligations before permanent deletion.
Data Security Measures
Harta33 uses SSL encryption to protect all communications between users' devices and the platform's servers. MYR payment information is processed through secure channels and is not stored in full on our servers. Access to users' personal data is restricted to authorised personnel for operational purposes only.
Sharing with Third Parties
Harta33 does not sell, rent or share users' personal data with third parties for marketing purposes. Information is only shared in limited circumstances, as follows:
- Payment service providers required to process your RM transactions
- Competent authorities where required by law or a valid court order
- Technical partners who assist with platform operations and security, bound by strict confidentiality agreements
Your Rights as a User and How to Exercise Them
As a harta33 platform user, you have certain rights regarding your personal data. These rights can be exercised by contacting our support team through the designated channels.
You have the right to request a copy of the personal data we hold relating to your account at any time.
If your information is inaccurate or out of date, you may request a correction through your account settings or by contacting customer support.
You may request the deletion of your account and associated personal data, subject to applicable legal retention requirements.
To exercise any of the rights above, please contact the harta33 support team at: [email protected]. We will process your request within a reasonable timeframe and keep you informed of the outcome.
Policy Changes and How to Contact Us
Changes to This Privacy Policy
Harta33 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements or platform improvements. Any changes that take effect will be published on this page with a new update date. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
Users are encouraged to review this page periodically to stay informed on how your information is handled by the harta33 platform.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or how harta33 handles your personal data, please contact us at:
- Email: [email protected]
- Section FAQ for quick answers to common questions
We are committed to addressing privacy enquiries within a reasonable timeframe and ensuring your rights as a user are fully respected.
Still Have Questions About Your Privacy?
Check our FAQ section for answers to common questions, or log in to your account to manage your personal information directly.